Hybrid Work Arrangement – The Way Forward?

KUALA LUMPUR: Getting employees to work from their office in Malaysia is more difficult because they want more control over where they want to work.

Remote working has become the norm since the outbreak of the Covid-19 pandemic early last year, as movement restrictions kept people at home.

According to the Cisco survey, around 88% of Malaysian workers want more property to choose where they want to work in the new world of work.

Compared to the days before the pandemic, only 5% worked from home.

Cisco Asean Commercial and Small Business Segment Director Raz Mohamad recognized that the future of work is “hybrid,” a mix of working from home, office or anywhere.

Citing company data, he noted that nearly 84% of small and medium-sized enterprises (SMEs) served by Cisco plan to adopt the “work from anywhere” policy after Covid-19 after more than two years. remote work.

Meanwhile, Raz pointed out that around 67% of SMBs see security as their biggest concern, growing worries about cyber threats.

That said, he said companies should incorporate hybrid working arrangements for employees that are “flexible, inclusive, supportive, secure and managed.”

“Companies need to create flexibility for employees, allowing them to work from anywhere. They also need to make sure they engage with employees via video calls and make sure everyone has a voice and an opportunity to speak.

“At the same time, it is also important that employers support the safety and well-being of employees. And the most important thing is to have a secure environment to prevent cyber attacks.

“Businesses also need to have a back-end infrastructure to work from home so that the experience is seamless for employees, which is why IT plays a key role in how the business operates,” a- he explained.

As such, Raz said Cisco is working “very hard” to enable the future of hybrid work for enterprises.

With rapidly changing working arrangements, Raz said organizations need to think about how employees can work remotely while remaining efficient and enjoying the work-life balance they had before Covid- 19.

“People are now more used to the way they work. This is why it is important for organizations to think about how we are going to move forward with hybrid working arrangements, ”he added.

With companies adopting the work-from-home policy, Raz suggested that companies should have “virtual cafes” with employees and participate in online meetings, which would bring people together.

“Do more interactive things to engage and have online meetings. Try to get your employees to turn on their cameras for online meetings, ”he advised.

However, he noted that the main challenge lies in integrating a new employee into the culture of the organization.

“It’s a little more difficult now to integrate a new employee into the culture of the company. You have to go the extra mile to get them on board, ”Raz said.

Going forward, he said the group is focused on providing SMEs with integrated solutions at the “right price” for hybrid work solutions, adding that it has a portfolio designed to prepare post-Covid SMEs. -19.

“We are working with partners and distributors to develop SMEs, which also means training and helping these companies prepare for the digital experience,” he added.

It’s important to note that SMBs account for 35% of global IT spending.

On a positive note, Cisco Security Business Development Manager Ken Ang said the company provides solutions to enterprises at an “affordable price”, although customers may perceive the price to be steep.

“We even have promotions to help our customers and even our partners to start using these solutions,” he added.

Currently, Cisco has 0% funding, which would allow it to spread payments to its customers over a longer period.

Raz and Ken both spoke at the “Secure Your New Hybrid Work Environment” webinar on October 21, hosted by Star Media Group in partnership with Cisco.

Visit ciscodesignedtool.com.my and get IT solution suggestions tailored to your business needs.

Watch the webinar replay at bit.ly/starcisco21oct_yt

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